Shipping

Shipping info

RichxSneaker ships to almost every country in the world. Shipping from China.

Common shipping methods for RichxSneaker are: DHL / EMS / USPS / FEX / UPS / Express.

Successfully ordered

1. When your payment is successful, we will send you the package confirmation information via email or WhatsApp within 24 hours, please check and reply carefully.

2. After you confirm the information, within a few days (according to the stock of shoes, most will be within 2 working days, a small part will need to wait a few days) we will send you QC (shoe pictures). We will ship after you confirm QC.

3. Arrived 10-20 days after confirming QC.

4. If you have any requirements for the order, please tell us in the order message.

Shipping Time

After you confirm the QC (shoe pictures) message, our shipment usually takes 10-25 days (so be sure to check and reply to our customer messages from email or whatsapp).

More country delivery time, click >>> delivery time

Track package

After the package is shipped, we will send you a shipping photo, tracking number and site. 

Note: For tracking numbers, it may take a few days for them to become active on the tracking website. We will upload the waybill number to the website, click on your order to check the logistics. Or we will also send you the website to check the logistics and tracking number.

Note: During public holidays, shipping times may be affected as manufacturers and couriers will limit their operations during these times. While unfortunately this is beyond our control, we will do our best to improve this issue. We will always keep track of your logistics, we value every order.

contact us

If you have any problem during shipping or after receiving the item, please feel free to contact us and our customer service representative will provide you with a satisfactory solution.

Due to the time difference, if you can’t reply in time, please wait, thank you. We will contact you within 24 hours.

Email: [email protected]

WhatsApp: +1（505）306-4840